Reach every phone in Kenya from one dashboard

INLINE MOBILE SOLUTIONS LTD lets your business send SMS campaigns, run USSD menus and collect survey answers on any handset, with no app and no data needed.

ACADEMY08:00
Dear parent, Term 3 fees for Amani are due on Monday 6 Oct. Balance KES 12,500. Pay by M-Pesa to the school Paybill, account AMANI4471.
Delivered08:00· Safaricom
DUKA11:42
Hi Wanjiru, order 4821 is out for delivery and will reach you by 3 PM today. The rider will call when he arrives.
Awaiting report11:42· Airtel

Start with SMS. Add the rest when you need it.

One account, one balance and one contact list for every channel. Add a USSD menu, a survey or a keyword later from the same account.

Bulk SMS

Upload a list, put each person's name or balance into the text, and send now or on a schedule. Every message comes back with its own delivery report.

  • Personalise with names, balances or any column from your list
  • See exactly what each message costs before you send
  • Track every message: delivered, pending or failed
ACME09:00
Hi Njeri, your September statement is ready. Pay by the 30th to keep your 5% loyalty discount. Reply STOP to opt out.
Delivered09:00· Safaricom

USSD

A menu your customers dial from the keypad of any phone, with no internet and no app: balance checks, bill payments, registration and votes.

  • Build menus visually, or answer from your own server
  • Test every path in a simulator before going live
  • Session reports by network, code and outcome

Surveys

Send a questionnaire by SMS or USSD and collect clean, structured answers from people who never open an email.

  • Multiple choice, ratings and free-text questions
  • Start by broadcast or when someone texts a keyword
  • Watch answers arrive live, then export them
ACME14:05
Q1 of 3. How was the service at our branch today? 1. Very good 2. Good 3. Poor

1

Keywords

Print a keyword on packaging, a poster or a radio ad. Anyone who texts it to the shortcode gets your reply straight away.

  • An automatic reply for every keyword
  • Aliases, so spelling variants reach the same keyword
  • Checked and approved on the shortcode before it goes live

LOAN

ACME10:20
Thank you for your interest in an Acme loan. An officer will call you on this number. Reply STOP to opt out.
Delivered10:20· Safaricom

Who sends what

A text or a USSD menu reaches people with any phone, on any network, without a data bundle.

Schools and colleges
Fee balances, results, closing dates and emergency notices to parents
Banks, SACCOs and lenders
Transaction alerts, one-time codes, loan reminders and meeting notices
Shops and delivery
Order updates, delivery times, offers and loyalty points
Clinics and hospitals
Appointment reminders that cut no-shows, and results-ready notices
NGOs and county programmes
Beneficiary notices, field surveys and USSD registration
Transport
Bookings, delays, departure and arrival notices

Everything runs on one platform

The same contacts, reports and balances sit under SMS, USSD and surveys.

Delivery reports
Delivered, pending, undelivered and failed, by campaign, sender and day.
Contacts and groups
Import a spreadsheet, keep people in groups, and send to any of them.
A blacklist
Numbers that asked to stop can be skipped on every campaign.
Sender IDs
A sender name for each brand, department or campaign.
REST and SMPP
Send from your own systems through a documented API.
M-Pesa top-ups
Buy SMS units or fund your wallet from your phone, no card needed.

Ready to reach your customers?

Set up your account in a couple of minutes. Start with SMS and add USSD and surveys when you need them.